Terms of service

Terms of payment

A down payment will be charged when booking the house. The remaining balance has to be paid 3 month before arrival.

Rental confirmation/number of persons

The rental confirmation confirms the tenancy agreement concluded between the tenant and the house owner. The lease is binding. The holiday home may only be occupied by the number of persons listed in the rental confirmation.

Arrival and departure

Arrival, earliest 17:00 o’clock (5 pm), departure latest at 10:00 o’clock (10 am). Unless otherwise agreed, the tenant will be given over a house key on arrival. The key must be returned to the house owner immediately upon departure.

Pets

Pets may only be brought if it is explicitly mentioned in the rental confirmation.

Cleaning

The house is to be kept clean by the tenant during the stay and has to be returned to the state in which it was taken over. The house is left in a tidy condition.

A compulsory final cleaning is carried out by the house owner and charged to the tenant. The cleaning of kitchen appliances is not included in the final cleaning.

Deep-frying in the house is not allowed. Smoking in the house is not allowed.

Liability for any damage

The tenant takes over during the rental period for all items that are present in the house, the liability and is liable for damages caused damage. In case of damage the renter is obliged to inform the host/owner. Damage not shown before departure will be repaired at the expense of the renter. Damage incurred during the rental period will be repaired as soon as possible, subject to customary delivery times. On the part of the house owner, no insurance has been taken out, which grants the tenant and his personal belongings insurance coverage during the rental period.

Complaints

If the renter, contrary to expectations in connection with the rental object, has complaints, these are the house owner within 48 hours after receipt of the house in writing. Otherwise, the tenant assumes liability for any errors and deficiencies.

Termination

In case of withdrawal from the contract no later than 3 month before the beginning of the rental period, cancellation fees in the amount of the down payment are to be paid. When withdrawing after this time, the entire rental amount is to be paid 100%. In case of a possible re-letting of the house after termination of the lease 2,99 month before arrival, the paid rent minus the down payment will be refunded. If no new lease of the house, a repayment of the rent is excluded. The eventual conclusion of a travel cancellation insurance is the sole responsibility of the renter.

Force majeure

The rental agreement can be terminated by the lessor as a result of the arrival of cases of force majeure or other circumstances that are outside the sphere of influence of the house owner.. This includes the closing of borders due an epidemic or pandemic (such as has been the case during COVID-19). Under these circumstances the house owner will notify the tenant. The tenant will then have two options:

1) To move booking to another period. 2) To get down payment as a gift certificate that can be used for future bookings.

Disputes

Any interpretation of the lease remains the responsibility of the court of competent jurisdiction at the place of rental. The contract is governed by the law of the Kingdom of Denmark.